LUKE × Aligned Provider Network
A patient platform your member practices can launch in days, not quarters
APN already runs the business of medicine for independent practices. The piece that is hardest and most expensive for each small practice to build alone is a compliant, patient-facing technology layer. LUKE is that layer, built multi-tenant from the ground up, so you can stand up a branded patient portal, secure messaging, and compliant payments for each member practice as a provisioning step rather than an engineering project.
Why this fits the APN model
One platform, every practice its own tenant
- Each member practice is an isolated tenant with its own brand, patient base, product catalog, and settings.
- Adding a practice is invitation and provisioning, not custom development.
- APN holds one vendor relationship and one compliance chain instead of dozens of disconnected tools.
A new recurring line for your offering
- Per-practice subscription tiers and billing are built into the platform.
- Sells as risk reduction plus patient experience, the two things practices feel most.
- Strengthens the managed-care and contracting story you already lead with.
What is already built and in production
Per-tenant
PHI encrypted under each practice's own key reference
21+ tables
Database-enforced isolation between practices via forced row-level security
7 years
Per-practice data retention, set to the HIPAA window by default
Full audit
Tamper-evident, hash-chained log of every PHI access
Compliance, handled for them
- One practice's records are walled off from the next at the database level, not just in app code.
- Staff multi-factor authentication, role-based access, and server-side session timeouts are enforced, not optional.
- No PHI ever leaves in email. Patients are notified to log in to a secure portal to view anything sensitive.
What each practice gets, day one
- A branded patient portal with secure two-way messaging and a guided patient onboarding flow.
- Compliant cash-pay and prescription-gated product sales through a BAA-covered processor.
- A prescription safeguard that blocks any approval-required purchase without a valid, active prescription.
The built-in cross-sell
- Acquisition to retention on one identity. Every practice tenant can switch on an AI front desk over web chat, voice, and WhatsApp, already wired to the same tenant as the portal.
- A complete patient journey to resell. Geofenced patient acquisition on the front end, the portal and messaging for engagement, and compliant payments for revenue, offered as one package rather than three stitched-together vendors.
What we scope together
- An APN parent console. A network-level view to administer and monitor every member-practice tenant from one login. This is the primary build item and the main driver of timeline and price, so we size it deliberately.
- The compliance paper. A business associate agreement from APN to each practice, and a subcontractor agreement from us to APN. The subcontractor side is largely in place; we confirm the full chain before any practice goes live.
- Reseller economics. Whether APN bills the practice and we bill APN, or a pass-through model. A commercial decision, not a technical one, and the platform supports either.
Let's size the parent console and map the BAA chain
A focused 30-minute working session is enough to turn this into a scoped proposal for your network.
Start the conversation →